Rackspace to G Suite migration System Requirements

So you have decided to migrate from Rackspace to G Suite with us, Congratulations, In this post we will tell you what information we need to migrate you from Rackspace to G Suite smoothly.

Migration Requirements

1. G Suite Super Admin Credentials (Required)

We would need your G Suite Super Administrator email id and password to login and make required changes so Google can ingest the emails from Rackspace to your G Suite users mailboxes.

You can either provide your existing G Suite Super Administrator credentials, or create a new mailbox and assign it super administrator rights as shown here.

2. Your DNS Credentials (Optional)

You should also provide us access to your DNS, its the place where your domain name servers are hosted (e.g Godaddy), we will need to make certain changes in your DNS.

However, if you are not comfortable, please let us know and we will send the required changes for you to make them, please make sure you are comfortable being available on weekend for couple of hours if you prefer to do this yourself.

3. Rackspace Details (Required)

Rackspace offers following 3 different email plans and migration is done differently for each of them, Please see below what information you need to provide based which email hosting plan you use with Rackspace.

Your Rackspace Plan?

We would need information based on which email hosting plan you have with Rackspace.
Most of the customers that migrate with us from Rackspace to G Suite are usually on either Plan #2 or #3 shown above.

If you are using Office 365 (#1) – We will need a super admin mailbox with application impersonation rights, you will need to do following for it.

1. Create a new admin mailbox (or use any new one if you comfortable providing it to us)

2. Contact Rackspace support and ask them to provide this mailbox full “Impersonation rights” on all mailboxes..

If you are using Microsoft Exchange with Rackspace (#2) – We will need a mailbox with impersonation rights on all the mailboxes, you will need to do following for it.

1. Create a new admin mailbox (or use any new one if you comfortable providing it to us)

2. Contact Rackspace support and ask them to provide this mailbox full “Impersonation rights” on all mailboxes.

If you are using Rackspace Email (#3) – We will need email address and password of each of your users to migrate their data.

This password is used programmatically by our data migration utility which does not save any data except reporting stats like how many emails are migrated, success percentage etc.

Please login to your Rackspace Administration Console and visit services from the dropdown in top right hand corner.

You can also check your recent Rackspace bill to know your email plan, or you may also call their support for it.

Need Help, Write to us.